Removing projects from devices

Last updated - Mar 18, 2025 at 9:30AM

When a project is created, there are two associated records that are created for it. One record is displayed on the Setup > Projects screen which controls the name and settings, and a second record is displayed on the Jobsheet screen which controls the hours logged, dispatching, and close date.

To remove a project from all devices so that employees can no longer log time against it, close it on the Jobsheet screen.

Deleting projects from the Setup > Projects screen does not remove them from any devices. Close the project from the Jobsheet screen to remove the project from all devices. See Closing a project for more info.

Un-dispatch from selected devices

To remove projects from selected devices (instead of removing from all devices), un-dispatch the project from the selected devices. See Un-dispatching projects from a device for more info.

Remove from all devices

To remove a project from all devices and prevent employees from logging any more time against it, close the project on the Jobsheet screen. See Closing a project for more info.

If you find that projects are still showing on devices even after you've tried all above options, check that the device has an internet connection and has fully synced. If it has synced but is still showing the incorrect projects, try performing a sync reset on the TimeDock hardware or sync reset on the mobile app.

See also